Frequently Asked Questions

Do you accept insurance?
We are a fee-for-service practice that provides services outside of insurance. However, we will gladly provide you with a statement for you to submit to your insurance provider for possible reimbursement. Please know that your ability to receive a Superbill is based on the state in which you reside. Please contact us by filling out the Contact Form and we can discuss with you our specific fees and your eligibility to receive a Superbill.
How often should I expect to be meeting for sessions?

Of course, the frequency of sessions depends on the nature of the problem. We tell new clients that typically a minimum of four sessions is needed, with approximately a week to a week-and-a-half between sessions being optimal.

Can I schedule appointments online?
Yes, once you and your provider agree to meet, you will receive e-forms to fill out (consent, confidentiality, credit card) and will have the ability to schedule future appointments using an on-line scheduler.
Do you see clients virtually?

Yes, we see clients in-person and through telehealth. We use a scheduling program called “Simple Practice” that is HIPAA compliant.

Do you work with people outside the state of Pennsylvania?
Yes, we work with clients all over the United States and the world. However, for those outside of Pennsylvania, it’s possible you would not be able to use a Superbill to submit to insurance. Some providers can provide Superbills out of state. Please contact us for more specific information.
What are your hourly fees?

We ask that you contact us to find out our current fee structure. Please fill out the Contact Form and we will respond with information about our services and fees once we receive your specific request.

What is the difference between sport psychology and psychotherapy?
If you are looking for sport psychology support, it typically means you are looking for help meeting certain performance goals (e.g., managing mistakes, playing better in games, improving focus). Psychotherapy tends to focus more on mental and emotional health (e.g., anxiety, depression, relationship concerns). Our providers are trained to provide therapy and help with sport psychology-related concerns, if both issues need to be addressed. We can help you figure out where it is best to begin your work with us once we have a chance to meet you and hear more about your background and your goals.
Do you work with musicians, actors, and other performers?
Absolutely, we incorporate our knowledge from sport psychology to help performers prepare mentally for auditions, tryouts, and other high-stakes competitions. Reach out to us to get more information.
What’s the process look like for me (or my child) to be seen by someone at Greenepsych?
First, please fill out the information on the “Contact” form, and one of our providers will return your call or email within 24 hours. They will contact you to schedule a 15–20-minute phone call to get more information, answer your questions, and if not them, they will help ensure we find the provider who best fits your current needs. If you are ready to move forward, you will go ahead and schedule your initial appointment.
Will my conversation in session be kept confidential?

For minors under 14 years old, the right to privacy in therapy is limited. We typically ask parents of kids younger than 14 years old to expect that they will be involved in the therapy process, but that there will be times when your clinician may ask you to understand that an essential part of building a close relationship is the child’s ability to speak freely in session, without fear of everything being discussed relayed to the parent(s). This is a great topic to discuss with your child’s clinician on their specific approach to these matters.

If a client is older than 14 years old, our clinicians will abide by the ethical and legal requirements to keep these conversations confidential. We advise you have a conversation with your clinician on how they might handle a situation if parents or others asked for information about these meetings, and how they will protect the clients’ right to confidentiality.

In all cases, ethically and legally, our clinicians are required to breach confidentiality if the person indicates that someone is seriously threatening their safety or if they are a serious threat to hurt themselves.

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